Four Seasons Resort Rancho Encantado Appoints New GM
Four Seasons Hotels and Resorts has announced the appointment of Bixente Pery as general manager of Four Seasons Resort Rancho Encantado Santa Fe. Pery arrives at the resort, which is located minutes from downtown Santa Fe, after 11 years with Four Seasons. He joined the company in 2007 as director of food and beverage at Four Seasons Resort Costa Rica at Peninsula Papagayo and assumed the same position at Four Seasons Resort The Biltmore Santa Barbara in 2011.
In 2015, Pery was appointed hotel manager of Four Seasons Hotel Houston, which saw him overseeing daily operations while playing a part in a major renovation that included, among other enhancements, the launch of a new food and beverage outlet.
Pery’s initial focus at the Four Seasons Resort Rancho Encantado Santa Fe is on raising awareness of the relaxation and experiential opportunities that are available for guests in the foothills of the Sangre de Cristo Mountains. “I want travelers and the community to develop a deep emotional connection to this property and escape to a magical destination,” he said.
Born outside of Bordeaux but raised near the Spanish border in the Basque region of France, Pery grew up cooking alongside his grandmother and pursued culinary training as a teenager. He cooked first in his native region; then on an aircraft carrier for the French Navy during mandatory military service; and finally for hotels across South America and Central America, eventually becoming an executive chef on an opening team in Managua, Nicaragua before moving on to the same position at two hotels in the United States.
Pery believes that his time in the kitchen gave him “a big advantage” for his eventual career in management. “You grow in the back-of-the-house and get firsthand experience in what the staff goes through every day,” he says. “More than anything, you learn how to please guests.”